We aim to make your shopping experience as smooth as possible. Here’s everything you need to know about our shipping process:

Processing Time:
All orders are processed within 1-3 business days including custom and personalised orders. Large corporate/event and/or wholesale orders may take a bit longer, but we’ll keep you updated every step of the way.

Shipping Rates & Delivery Times:
Shipping rates are calculated at checkout based on your location and chosen shipping method. We offer both standard and express shipping options:

• Standard Shipping: Typically takes 3-4 business days.
• Express Shipping: Typically takes 1-2 business days.

International Shipping:
We do ship internationally! Please note that delivery times may vary based on destination and customs processing. International orders may be subject to additional duties or taxes, which are the responsibility of the customer.

• International Shipping: Typically takes 3-7 business days.

Order Tracking:
Once your order is shipped, you’ll receive a confirmation email with tracking details (if you selected tracked shipping) so you can follow your package’s journey.

Missing or Delayed Orders:
If your order hasn’t arrived within the estimated time frame, please contact us, and we’ll look into it right away. We’re here to help resolve any issues.

Questions?
Feel free to reach out if you have any questions or concerns about shipping. We’re happy to assist.